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tebaje Frequently
Asked Questions

Everything you need to know about playing on tebaje — from creating your account and depositing via bKash or Nagad, to cricket betting markets, bonus terms, and staying safe. Browse the sections below or use the table of contents to jump straight to your topic.

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Your Complete Guide to Playing on tebaje

This FAQ page covers the most common questions asked by tebaje players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. Whether you are a first-time player trying to understand how registration works, an existing player with a question about a bKash withdrawal, or someone looking for information on responsible gaming tools, you will find a direct, clear answer here.

The questions on this page reflect real topics raised by tebaje players. If your question is not covered, our support team is available 24 hours a day, seven days a week via live chat inside your account dashboard, or by email at [email protected] (plain text — not a clickable link).

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Account & Registration
5 questions — signup, KYC, login, account management

Creating a tebaje account takes under three minutes. Visit the tebaje website, click the registration button, enter your mobile number or email address, choose a secure password, and confirm your details. You must be at least 18 years old and a resident of Bangladesh to register. Once your account is created, a verification code is sent to your mobile number to activate your account.

tebaje requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address such as a utility bill or bank statement dated within the last three months. Verification is typically completed within 24 hours of document submission.

Yes. tebaje is strictly an 18+ platform. Players must be at least 18 years of age to register and access any betting, casino, or gaming product. Age verification is conducted during the KYC process and tebaje reserves the right to request additional proof of age at any time. Accounts found to belong to underage individuals are immediately closed.

You can reset your tebaje password by clicking the "Forgot Password" link on the login page. Enter the mobile number or email address associated with your account and tebaje will send a one-time reset code. Enter the code, set a new password, and log in. If you do not receive the reset code within five minutes, check your spam folder or contact support via live chat.

No. tebaje strictly permits one account per person, per household, and per device. Duplicate accounts are a breach of the Terms and Conditions and may result in account suspension and forfeiture of any balances. If you believe a duplicate account was created in error, contact tebaje support immediately to have the situation resolved without penalty.
Deposits & Withdrawals
7 questions — bKash, Nagad, Rocket, bank transfer, processing times, fees

To deposit via bKash on tebaje, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter your bKash mobile number and the amount you wish to deposit, then confirm the transaction in your bKash app using your PIN. Deposits via bKash are processed instantly and the funds appear in your tebaje wallet within seconds.

Nagad deposits on tebaje are processed instantly in almost all cases. Once you initiate a deposit from your tebaje account and approve the transaction in the Nagad app, funds are credited to your tebaje wallet within a few seconds. In rare cases of network congestion, processing may take up to five minutes. If funds do not appear after ten minutes, contact tebaje support with your transaction reference.

The minimum deposit amount on tebaje is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, City Bank, or other partner banks, the minimum deposit is ৳500. There is no maximum deposit limit set by tebaje, though individual payment providers may apply their own transaction caps.

The minimum withdrawal amount on tebaje is ৳500 for all payment methods including bKash, Nagad, Rocket, and bank transfers. Withdrawals are subject to successful KYC verification being completed on your account. tebaje does not charge withdrawal fees, though your payment provider may apply standard transaction charges on their end.

tebaje processes withdrawal requests within one to four hours during standard business hours (Bangladesh Standard Time, UTC+6). Mobile wallet withdrawals via bKash and Nagad are typically the fastest, arriving within 30 minutes of approval. Bank transfer withdrawals may take one to two working days depending on your bank. All pending withdrawals are processed even during account cooling-off or self-exclusion periods.

tebaje does not charge any platform-side fees on deposits or withdrawals. The full amount you deposit is credited to your account, and the full amount you request to withdraw is sent to your payment method. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) or bank may apply their own standard transaction fees, which are outside tebaje's control.

Yes. tebaje accepts USDT (TRC-20 and ERC-20 networks) as a deposit method, making it a convenient option for players who hold crypto assets. To deposit USDT, select the Crypto option in the Deposit section of your account and follow the wallet address instructions provided. Crypto deposits are converted to BDT equivalent at the prevailing rate and credited to your tebaje balance.
Games & Gameplay
5 questions — cricket betting, slots, live casino, RTP, mobile play

tebaje offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC Test matches, and bilateral series featuring the Bangladesh Tigers. Available bet types include match winner, toss winner, top batsman, top bowler, player of the match, over/under run totals, first wicket method, and live in-play betting on ball-by-ball events.

The RTP on tebaje slot games varies by title and provider. Most slots from Pragmatic Play, NetEnt, and Microgaming have RTPs ranging from 94% to 97.5%, which is competitive with international casino industry standards. Each game's individual RTP is displayed in the game information panel. RTP represents the theoretical long-term payout percentage and does not guarantee results in any single session.

Yes. tebaje is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser with no app download required. The mobile interface adapts to your screen size and supports all features including deposits, withdrawals, live casino, sports betting, and account management. A stable internet connection via 4G or Wi-Fi is recommended for the best experience.

Yes. All games on tebaje are supplied by internationally certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Every game outcome is determined by independently audited Random Number Generators (RNGs), ensuring that results are genuinely random and cannot be manipulated. tebaje does not alter any game mechanics or RTP settings supplied by these certified providers.

tebaje's live casino section, powered primarily by Evolution Gaming and Ezugi, offers real-time games with professional dealers streamed in HD. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, Dream Catcher, Crazy Time, and Lightning Roulette. Live casino games are available around the clock with multiple tables and bet limits to suit all player budgets.
Bonuses & Promotions
4 questions — welcome bonus, wagering, expiry, loyalty programme

tebaje offers a welcome bonus to newly registered players on their first deposit. The specific bonus percentage and maximum amount are displayed on the Promotions page of your account at the time of registration, as offers may be updated periodically. All welcome bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Full bonus terms are available in the Promotions section.

Wagering requirements on tebaje bonuses specify how many times you must wager the bonus amount before any resulting winnings can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place bets totalling ৳20,000 using the bonus before requesting a withdrawal. The specific wagering multiplier for each bonus is stated in the bonus terms displayed at the time of claiming the offer.

Yes. All tebaje bonuses and free spins have an expiry period, which is stated clearly in the individual bonus terms at the time of claiming. If the wagering requirements are not completed within the specified timeframe, the bonus and any associated winnings are automatically forfeited. tebaje recommends reading the bonus terms carefully before claiming any offer to avoid unexpected expiry.

Yes. tebaje rewards regular players through a tiered loyalty programme. As you wager on sports betting, casino games, and live dealer tables, you accumulate loyalty points that unlock higher tiers with improved benefits including enhanced withdrawal limits, dedicated account managers, priority customer support, and exclusive bonus offers. Full details of the loyalty programme tiers and point-earning rates are available in your account dashboard.
Safety & Responsible Gaming
4 questions — platform security, data protection, self-exclusion, deposit limits

tebaje operates with SSL encryption across all pages and transactions, protecting your personal data and financial information from third-party interception. Player funds are held in segregated accounts separate from operational funds. All games are supplied by internationally audited providers. tebaje employs responsible gaming safeguards and a strict KYC policy to maintain a secure platform for Bangladeshi players.

tebaje uses industry-standard 256-bit SSL encryption to secure all data transmitted between your device and the platform. Personal data is stored on secure, access-controlled servers and is never sold or shared with unauthorised third parties. tebaje's full data handling practices are described in the Privacy Policy, which is accessible from any page on the site.

To self-exclude from tebaje, log in to your account, go to the Responsible Gaming section in your account settings, and select Self-Exclusion. You can choose a minimum exclusion period of six months, or longer options of one year, five years, or permanent exclusion. Self-exclusion takes effect immediately, blocking all access to games and deposits. All marketing communications are also stopped immediately upon activation.

Yes. tebaje allows all players to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of their account dashboard. Once a limit is set and the cap is reached, no further deposits are accepted until the period resets. Reductions to your deposit limit take effect immediately, while increases require a seven-day cooling-off period before becoming active.
Why tebaje

Built for Bangladeshi Players

Six reasons why thousands of players across Dhaka, Chittagong, Sylhet, and beyond trust tebaje for their online gaming experience.

Instant Local Payments

Deposit and withdraw in seconds using bKash, Nagad, Rocket, and Upay — the mobile wallets already on your phone. No international bank transfers needed.

Deep Cricket Markets

From BPL and IPL to T20 World Cup and bilateral Test series, tebaje covers every cricket event the Bangladesh Tigers play in, with live in-play markets.

256-bit SSL Security

Every page, every transaction, every login is protected by industry-standard 256-bit SSL encryption. Your data and funds are kept safe at all times.

Mobile-First Platform

tebaje runs perfectly in your mobile browser on any Android or iOS device. No app download required — just open, log in, and play from anywhere in Bangladesh.

24/7 Live Support

Our support team operates around the clock, seven days a week, via live chat inside your account dashboard. Average response time is under two minutes.

Responsible Gaming Tools

Set deposit limits, activate cooling-off periods, or self-exclude permanently — all from your account dashboard. tebaje is committed to safe, healthy play for all users.

Still Need Help?

Contact tebaje Support

If your question is not answered in the FAQ above, our support team is ready to help. Reach us through any of the channels listed here — all support is provided in English and is free of charge.

Support is available 24 hours a day, seven days a week including weekends and public holidays such as Eid, Victory Day, and Pohela Boishakh. Response times are fastest via live chat.

Live Chat
Available 24/7 inside your tebaje account dashboard. Click the chat icon after logging in. Average response time: under 2 minutes.
Email Support
Send your query to [email protected] (plain text — not a clickable link). Responses are sent within 4 hours during business hours (BST, UTC+6).
WhatsApp
Reach us on WhatsApp at +880 1700 000000 (plain text — not a clickable link). Available during extended support hours.
Responsible Gaming Helpline
If you feel gambling is becoming a problem, contact our dedicated responsible gaming team via live chat or email and request immediate account restrictions or self-exclusion.

Ready to Start Playing on tebaje?

Now that your questions are answered, explore everything tebaje has to offer — from live cricket betting on BPL and IPL matches to hundreds of slots and a fully live dealer casino. Deposit instantly via bKash or Nagad and get started today.

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