tebaje is committed to providing a safe, fair, and enjoyable gaming environment. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control at all times.
Important Notice: Gambling is a form of entertainment and should always be treated as such. It is not a reliable way to make money or resolve financial difficulties. If you ever feel that gambling is no longer fun and is beginning to negatively affect your life, your finances, or your relationships, please use the tools and resources described on this page, or contact our support team immediately at [email protected] (plain text — not a clickable link).
At tebaje, player wellbeing is not an afterthought — it is built into the foundation of everything we do. We believe that a sustainable, trustworthy platform is one where players enjoy themselves safely and within their personal limits.
tebaje treats every player as an individual. Our responsible gaming programme is designed to be proactive, not reactive — identifying potential issues early and offering help before problems escalate. We monitor gameplay patterns and reach out when unusual activity is detected.
Every tebaje player has direct access to a suite of self-management tools from within their account dashboard. These tools — deposit limits, session limits, cooling-off periods, and self-exclusion — are available immediately and free of charge, with no waiting period to activate.
All games offered on tebaje are provided by certified, internationally audited game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Every outcome is governed by tested Random Number Generators to ensure genuine fairness.
tebaje applies a zero-tolerance policy towards underage gambling. Our multi-step registration process requires players to confirm their age, and our KYC team conducts document-based age verification on all accounts before withdrawal privileges are granted.
Our 24/7 support team is trained to handle responsible gaming conversations with sensitivity and without judgment. Whether you need to activate a limit, discuss a concern, or request a self-exclusion, our team will assist you promptly and confidentially via live chat or email.
Players who are concerned about problem gambling can permanently opt out of all tebaje promotional communications, including bonus offers, free spin notifications, and event alerts. This can be done from your account settings or by contacting support — no questions asked.
All of the following tools are available directly from your tebaje account dashboard. They are free to activate, effective immediately, and cannot be removed by tebaje staff at a player's request (except where a specific cooling-off period applies).
tebaje firmly believes that responsible gaming tools should be as easy to access as the games themselves. That is why we have built these controls directly into the account settings area — no phone calls, no forms to fill in by hand, no delays.
If you are unsure which tool is right for your situation, our support team is available 24/7 to walk you through the options and help you choose the most appropriate level of protection.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling has moved beyond entertainment and become a harmful habit. If you recognise several of these signs in your own behaviour, we strongly encourage you to use our self-management tools or seek professional support.
The following questions are adapted from widely used problem gambling screening tools. Answering "yes" to three or more of these questions may suggest that your gambling behaviour warrants closer attention. This is not a diagnostic tool — it is a prompt for self-reflection.
If you answered yes to three or more of the above questions, please contact our support team or reach out to a professional counselling service. You are not alone, and help is available.
Our responsible gaming commitments are not just policy statements — they are operational standards that govern how tebaje builds its platform, trains its staff, and interacts with every player across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh.
tebaje actively monitors account activity for behavioural indicators of problem gambling. Where our systems detect patterns consistent with harmful play — such as rapid escalation of bet sizes, unusually long sessions, or frequent large deposits following losses — our team will proactively reach out to the player with information about our responsible gaming tools and an offer of support.
We do not target players who have activated responsible gaming tools with promotional offers, bonus incentives, or high-value reward programmes designed to re-engage them with gambling activity. Our marketing system automatically excludes opted-out players from all such communications.
If gambling is causing you distress, financial difficulty, or relationship problems, please do not wait. Our support team is available around the clock and will treat every conversation with complete confidentiality and sensitivity. All contact details below are displayed as plain text and are not clickable links.
If you feel that your gambling behaviour requires professional support beyond what tebaje can offer, we encourage you to reach out to qualified counselling and mental health services. Speaking to a professional is a sign of strength, not weakness.
Bangladesh's first emotional support and crisis intervention helpline. Staffed by trained volunteers providing confidential counselling by telephone. Available to anyone experiencing distress, including gambling-related financial anxiety.
The Government of Bangladesh's National Mental Health Helpline provides free, confidential psychological support services to individuals experiencing mental health challenges, including those related to problem gambling and financial stress.
Problem gambling affects not just the individual player but also their family and loved ones. Several NGOs and counselling centres operating across Dhaka and Chittagong offer family mediation and relationship counselling services.
If gambling has resulted in financial difficulties, professional debt counselling and financial management services are available through several non-profit organisations and banks operating across Bangladesh, including Dhaka, Sylhet, and Rajshahi.
tebaje offers a world-class gaming experience across cricket betting, live casino, and slots — all designed for responsible, adult entertainment. Set your limits, know your boundaries, and explore games, place bets, and manage your account with full confidence. Browse our cricket betting markets, spin the slots, or head to the tebaje Casino — all in a safe, encrypted environment.